KYKLO’s One Step Checkout Makes the Buying Process Faster & Easier
If you want to make a distributor talk, just ask why customers love their company, then sit back and listen. You will hear snippets on quality products, inventory on hand, and qualified people, but then the talk turns to ease of doing business and making the customer’s life easier.
For a distributor to be easy to do business with, there would be a customer-centric approach to their operations, which involves anticipating the needs of their customers and ensures those needs are met promptly and satisfactorily.
This means clear and concise information on products and services, multiple channels for customer support, and ensuring customers can easily find, buy, and use the products. A streamlined buying process would be part of the equation.
The KYKLO One Step Checkout Feature provides just that. A customer using the system can find the right part and immediately determine exactly what the total cost of the part is - including both tax and shipping costs.
If a picture is worth a thousand words, this minute and a half video produced by Molly Mitchell, KYKLO Customer Success Manager might be worth a million words:
Easier to do business works for the seller too.
The One Step Checkout makes business easier for the seller as well. There is no need for manually determining shipping and tax information. No calls back to the customer to justify their invoice for shipping and tax information. The distributor is spared countless hours of customer service tasks which create no value for the customer. All the while, the customer gets instant gratification.
Easy for everybody is the perfect business solution. KYKLO’s mission is to eliminate the unnecessary friction in getting from idea to order. If you would like to learn more about KYKLO’s services to distributors and manufacturers, give us a call. We are dedicated to making digitalization easy. And, we are easy to do business with.